Guests' feedback relating to the privately-owned self-catering Barbados holiday villas, apartments, houses and condos & the service & information that they have received from Bajan Retreats

BAJAN RETREATS

Contact: Irene or Peter

E-mail:

barbados@relaxingretreats.co.uk

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Guests' comments relating to Bajan Retreats are copied below.

 You are also able to view additional comments by clicking on the following link 

Trip Advisor

 

"Hello Irene,

I found your website very easy to navigate, very informative as to pricing and availability, good use of photos and maps and comprehensive detailing of accommodation.

All aspects of arranging the booking, making payments, information packs, taxi pick-up and your co-ordination with onsite property manager were absolutely excellent.

Hope to return again soon."

Helen & Barry - Yorkshire, UK. November 2016.

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"Hi Irene & Peter,

We found your website easy to navigate and full of useful information about the property.

We had a wonderful holiday.

The property description on your web site was accurate and the booking process was very efficient and straightforward.

The information pack provided was very comprehensive and the little extras, such as a pre-arranged taxi and grocery shopping, were much appreciated.

It was a pleasure dealing with you both at Bajan Retreats.

Thank you.

We look forward to our next holiday in Barbados".

Emma & Kevin - Devon, UK.

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"Dear Irene and Peter,

Thank you so much for the fantastic informative and friendly service you provided during the booking procedure and as our holiday approached. Yet again we found your website information and photos to be honest and very accurate.

Our accommodation and all the facilities were exactly as we had expected, in some areas it far exceeded our expectations. We could not have wanted for anything more.

We met other guests who had, at various times, booked through you and all shared our view that you provide a service that goes above and beyond most people's expectations.

Thank you once again and we look forward to speaking to you soon about our next booking".


Donna, Tony, Jess and Charlotte - Essex, UK.

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"Hello Irene,

We wanted to write to say thank you for organising the perfect holiday for us. From start to finish you were brilliant and your knowledge of Barbados is second-to-none.

We had a fantastic week and everything was perfect and completely stress-free. It was great that you had organised for us to be picked up at the airport by Harold (who also took us back).


You supplied everything we needed and more. The welcome pack was incredibly useful and thoughtful to send out to guests. It was also handy to have your restaurant recommendations too so thank you for those.

We thoroughly enjoyed our holiday and can't recommend Barbados highly enough. It is a wonderful island and we are very thankful and appreciative of all your help and organisation. We will be recommending you to anyone looking to visit Barbados and we hope we will be able to return again in the future.

Kind Regards",

Ross, Donna, Becky & Ian - Kirkcaldy, Scotland.

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Dear Irene,

We had a wonderful holiday. 

When we booked this holiday we did wonder if it would be better to book with the owner as you hear of so many scams when booking accommodation online. We had no need to be worried at all. Your web site was easy to use and you were always quick to reply to any queries we had - and the information you gave us on both the villa and the resort were excellent. We've never had so much information on anything we have ever booked before.

We would have no hesitation in recommending Bajan Retreats. 

Thanks again Irene. 

Best Wishes",

Margaret & Brian - Wigan, UK.

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Hello Irene,

We had a fantastic holiday in Barbados. From the first time I contacted you via your website everything ran smoothly. Virtually everything I needed to know was on your website. It is very informative with plenty of photos for each property. Any questions that I asked were answered quickly.

The holiday information pack you sent was superb, it gave a lot of really good information. Also, it is great that you can order groceries for when you arrive.

So, there you have it, a wonderful experience from booking & right through to the end of our holiday. I will have no problem recommending Bajan Retreats to anybody, and when we do return to Barbados you will be the first person I contact. I couldn't have asked for any more.


Steve & Tracey - Birmingham, UK.

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"We think the service you provide is fantastic and the bigger holiday companies could learn a thing or two from you.

All of the information you provided before our holiday was 'spot on' as usual.

Your web site is brilliant and very easy to navigate.

We will definitely book with you again.

Thank you Irene".

Donna - Essex, UK.

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"The service we received from Irene Ford's Bajan Retreats was absolutely outstanding. Highly recommended and we will certainly use again.

Thank you for all your help".

Maxine - London, UK.

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"Dear Irene,

Your web site and Info are still useful and up to date.
 
 

Your website is very well done...we hope you stay long time in business".

Jocelyn & Ginette - Quebec, Canada.

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"Dear Irene,

Our information pack arrived last night and may I say it is outstanding. I have been to Barbados in the past but I have never received such a comprehensive and helpful, informative guide from any of the agents we have used anywhere before, so thank you very much.

Thank you for all your superb organisation. I have recommended you to friends and colleagues.

Best wishes".

Maxine - London, UK.

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"We had another absolutely wonderful time – thank you once again. 

You are very thorough and offer a lot more than many booking agents so we think you should be proud of the service you provide. Certainly we wouldn’t hesitate to recommend you".


Sally & Jeff, Rob & Hazel - London, UK & Canada.

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"We booked our holiday in Dec 2013 with Relaxing Retreats & stayed February-March 2014 - their service was second to none - helpful information, quick responses to questions, arranged a taxi transfer from the airport, arranged a pre-arrival grocery shop! Brilliant! I will certainly book through them again".

Tamara, Samuel & Alfie - Surrey, UK.

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"Hi Irene,
            Just to let you know I received your welcome 
pack today, I must say what a great informative pack it is too, very 
handy even for someone like me who has travelled to Barbados lots of 
times".
Linda - Co. Durham, UK.
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"Dear Irene,

You are so efficient - you could teach many big companies a thing or two about customer service!! 

Thank you so much for an excellent, smoothly organised trip that exceeded my expectations and made my holiday so easy and enjoyable. Your attention to detail is phenomenal.  I wish I had had your information when I first went to Barbados in 1999”.

Fiona - Cheshire, UK.

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"Hi Irene

We visited your website and found it to be very informative, very truthful and plenty of photos which gave a very clear and true picture of what we could expect.

The service you provided was excellent, above and beyond what we would have expected. It has been an absolute pleasure booking with you and we would not hesitate to contact you again or to recommend your services.

Thank you once again Irene for the fantastic friendly service you provide.

Best regards,"

Donna & family - Essex, UK.

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"Dear Irene,

Thank you very much for the information pack that arrived this morning - it is one of the best I have ever seen. I have been to Barbados many times and wish I had had this from the start. There were lots of things that were new to me. Your attention to detail is phenomenal.

Thank you very much for the excellent service you have given me. I am very excited at the thought of returning to what I regard as my ‘true’ home."

Fiona - Cheshire, UK.

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"Irene, I would like to say thank you for all of your help and advice when booking our holiday and for the fantastic holiday pack you sent us before we went. It was very helpful even though we have been to Barbados many times.

We thought you were very prompt and efficient when answering our e-mails, and would certainly use your services again and recommend you to all our friends.

Thank you again, we look forward to contacting you at a later date for booking another holiday in Barbados".

Judy & family - East Yorkshire, UK.

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"We found your web site easy to navigate and full of interesting nooks & Crannies.

I was completely happy with the information you provided prior to our holiday. It is a very informative, well thought out package and I would like to say thank you. It is a very well presented, incisive and useful set of documents. Whilst we are seasoned visitors to Barbados, it  has plenty of useful content for us and the informed personal advice you have added is always welcome ! It must be a godsend for first time visitors as it fills in the spaces left by so many of the guide books".

John - Staffs, UK.

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"We would like to take the time to thank you for the really excellent service and to say how we were both so impressed with everything.

 Your information pack was wonderful".

Fran & Bernie - Northants, UK.

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"We found your web site very informative and accurate. It is also very easy to navigate. Have tried to think of improvements - but failed !

Your information pack was very comprehensive - much more so than the usual tour operators. We can't think of any additional info. we would have needed".

John - Hants, UK.

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"I received your very informative pack and would like to say thank you. It is a very well presented, incisive and a useful set of documents. Whilst we are seasoned visitors to Barbados, it  has plenty of useful content for us and the informed personal advice you have added is always welcome ! It must be a godsend for first time visitors as it fills in the spaces left by so many of the guide books".

John - Staffs, UK.

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"Thank you for the comprehensive information package you have included for us, it is a wonderful service to travellers. All of your assistance for this trip has been greatly appreciated.

Warm regards",


Darlene - Ontario, Canada.

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"Your web site is really good - very clear and concise with good photos.

You provide a fantastic and comprehensive service and we would definitely use you again.

Thank you so much".

Debbie & Bill - Sheffield, UK.

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"Hi Irene,

You are so efficient and we both thought the information you sent put the travel agents to shame !

Kind regards",

Fran & Bernie - Northants, UK.

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"Irene, everything you arranged went according to plan.

Rest assured if we do go back to Barbados we shall definitely contact you. You are ‘Probably the best agent for Barbados’ !

Thanks again and take care.

Regards",

Trevor & Yvonne - Hull, UK.

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"We liked all your information (the pre-trip package). It supplied more than enough information.

Irene, you yourself go over and above what is expected and were SO, SO helpful to us with our plans we would trust you ANYTIME to help us again !!!!!

Nicole & Tim - California, USA.

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"This is an easy to use site - with extensive photographs and descriptions of the properties and locations.

We were both impressed with the service we received and the local information provided in advance which was vastly superior to that provided by the large companies".

Nigel & Tracey - North Yorkshire, UK.

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"Your web site is all very clear & user friendly. Your responses to enquiries are excellent".

Rosemary & Brian - Surrey, UK.

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"Irene, you were an absolute treasure; always being prompt, helpful and friendly and couldn't have done anything better to help us.

Your web site is fantastic".

K & R - Canada.

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"Hello Irene !

We simply cannot thank you enough for all you've done for us !

 Arranging so that we could actually stay in the condo, your prompt and courteous replies whenever I was wondering about something, and for the great information you just sent a few days ago. You are so kind, thoughtful, and helpful.

This definitely won't be the only time we go there. Many thanks again; you are most appreciated !!!!"

Kath & Ron - British Columbia, Canada.   

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"I VISITED YOUR WEBSITE.  

IT IS SO WELL DONE WE FELT LIKE HOME WHEN WE ARRIVED.

IT IS MUCH MORE FRIENDLY THAN OTHER WEBSITES.

YOUR PROFESSIONALISM IS REMARKABLE.

I DON'T KNOW WHY , I GOT IT ONLY  BY CHANCE, MAYBE 12 HOURS  BEFORE I MADE A RESERVATION SOMEWHERE  ELSE IN BARBADOS. THERE WAS A GOD FOR ME.

THANK YOU FOR THE V.I.P. SERVICE".

Jocelyn & Ginette - Quebec, Canada.

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"John and I have dealt with many agents regarding holiday rentals, but I have to say we have never found anyone as helpful and informative as you are.......not even close !

Thanks so much".

Pat - Ottawa, Canada.

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"I think your website is very complete and shows the commitment you have to ensuring there are no unpleasant surprises. Your kindness and approachability are rare ! If there was something I wanted to know I knew you would find the answer with a smile.

Take care and thanks again for making our trip so memorable".

Pat - Maine, USA.

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"Your web site is well laid out and presents a wealth of information. I do not think it could be bettered. The information you provided prior to our holiday was comprehensive".

Rennell - Bucks, UK.

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"You have been the most helpful people with regards to booking and providing info. We could not have asked for more - 10/10. Thank you".

Roger & Patricia - Surrey, UK.

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"Irene, Your web site is well laid out and informative.

You provided a truly superb service - fantastic communication, very informative & helpful literature - couldn't have asked for more.

You do a terrific job & I will recommend you highly. Thanks for all your help - we had a wonderful break".

Danny - Essex, UK.

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"The information and services you provide here and on site are second to none. It's hard to improve on perfection".

Pete - Peterborough, UK.

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"Excellent web site full of clear information and very easy to use.

We had a wonderful holiday. We will certainly use your services again on our next trip to Barbados".

Babs & Hugh - Greater Manchester - UK.

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"A brilliant and informative web site. It was colourful and eye-catching. Very user-friendly and exciting to experience.

Thank you for your exceptional service, you really looked after us well.

Bajan Retreats will be highly recommended."

Bev & Ray - Warwick - UK.

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“Hi Irene

I just wanted to let you know that we're back after an absolutely fantastic holiday.

Rudy, the car hire chap was a lovely guy and very helpful. We would definitely highly recommend his company & see why you use them when you're out there!

We spent much of the holiday exploring the island & the many beaches...
and enjoying the amazing restaurants most evenings - although we did
manage to have a barbeque ‘at home’ on one evening. We also squeezed in a visit to Sunbury Plantation House, a wildlife park, the Barbados museum
and the Mount Gay Rum Tour... and also tagged a quick trip round the
Concorde Experience in before flying home on Wednesday evening! There
was so much to do on the island, so I can definitely see that we'll need
to go back.....


So thank you again for your last minute help in organising our wonderful
holiday.

Hope you're well & hope to be booking with you again in another couple
of years - I already have a couple of friends interested in your website
ready for when they plan their next Caribbean trips in the future... and
will continue to tell everyone what a great holiday we had and how
helpful you were!

Take care”.

Jen & Gavin - Leeds, UK.

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"Irene, in our dealings with you we have always felt that you were primarily interested in our holiday and not just an agent at the other end of the line, hopefully, we'll be able to do this all over again.

Thank you"

Tony & Barbara - Ontario, Canada.

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"Your web site was very helpful and informative. 

There were lots of great pictures

which made it nicer to choose the place we wanted to stay.

It answered all of our questions.

 

We feel that you Irene are truly amazing and helpful.

The organized manner in which you handled the booking and provided

the information so promptly made our vacation easy and enjoyable. 

 It was a hassle free holiday. You provided us with everything we

needed to have a wonderful and relaxing holiday.

 

Thank you so much Irene for everything.  We will definitely highly

recommend your services. 

 

Thank you once again!"

 

Diana and Chris - Ontario, Canada.

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 "Hello Irene,

This is just to let you know we had an absolutely fantastic time, it was paradise !  The information and service you provided was first class and I would fully recommend future holidaymakers to book their Caribbean holiday through Bajan Retreats. Your information pack enabled us to make the most of our time on the island, we didn't have to waste time looking for hire car companies, knowing which 'Boat Trip' to book, or where to find the nearest shop etc etc, your pack contained it all.

To summarise, we loved (in no particular order):

Holetown

Speightstown 

Beaches

Buses

Bajan residents

Food

East Coast

Chinese Food at the Golden View Restaurant

(Everything about Barbados really)!

(We didn't want to come home) !!!!!!!!!!!! 

Thanks again and we will probably be in touch soon.

Take care and best wishes",

Colin & Angela - Somerset, UK.

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" Your web site is good and it gives all the information we require.

The information provided prior to our holiday was some of the most informative we have ever had".

Graham & Isobel - Scotland, UK.

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"I looked at dozens of websites, and at dozens of potential rentals, but your site was the best.  You really can’t have enough pictures.  Along with all the photos, your descriptions and maps made it easy for us to imagine where we’d be, how close to the beach we might be, etc."

Steve – New York, USA.

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"The information and customer service, response time to our questions

and concerns has been second to none. This is the first time we have

booked a major holiday via the Internet and Mrs. Ford could not have

made it easier".

 

Arthur & Pauline - Derbyshire, UK.

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"All of the information that you supplied before our holiday was

perfectly presented and simple to follow. The details of car rental,

shops, taxis and restaurants was accurate and easy to find.

Thank you foryour help. We look forward to returning with our

family in October".

 

Alan & Debbie - Bucks, UK.

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"Very good web site –

I was exceptionally pleased to speak to a ‘live person’ on the phone !"

 

Kath & Gerry - West Sussex, UK.

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"Hi Irene,

Thank you for my info. pack which I received today.  I must say that I was very impressed and have never seen such a comprehensive guide to staying in Barbados.  This will be my 13th visit to the island but had it been my 1st this would have been invaluable. Virgin Holidays could take a leaf out of your book!"

Lesley - Surrey, UK.

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"Hello Irene,

 I have received your pack in the post - very informative and packed full of useful information. I have been very impressed with your service and attention to detail and will recommend you to any friend/family.

Thanks for your help."

Best regards,

Rachel - Northumberland, UK. 

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"Irene,

Your information was excellent - your service was 1st class & we felt in safe hands.

Thank you."

Jaki & family - Berkshire, UK.

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"Hi Irene,

I want to let you know what a wonderful time we had. The villa was beautiful and we felt so privileged to be there - an ideal spot for us, nice and quiet but close to all of the facilities in Sunset Crest. I am so glad we pushed the boat out and went for the villa with the pool, that just made it for us – luxury ! 

The children went out one morning with Bill in his boat and that was their highlight. They loved every minute, learnt some interesting facts and even brought home 'catch of the day' (including a snapper) and then cooked it themselves with Bill’s recipe for us in the evening !! 

They all loved the snorkelling and went swimming with the turtles which were just out from the beach at Paynes Bay - and I even did that too with a snorkel on my last morning. Then I swam back on my own feeling very pleased with myself, to find that when I was half way back that a very, very large turtle had followed me and came up for air right next to me !!  The boys loved body surfing at Crane beach and I enjoyed watching them !  

That just leaves me to say a huge thank you for facilitating such a wonderful holiday for us and I hope we can do it again some time ."

Very warm wishes.

Wendy and family - East Yorkshire, UK.

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"Greetings Irene,

The written information provided before our arrival in Barbados was most helpful. 

It has been a pleasure connecting with you. Thank you for helping to make our holiday a memorable one and congratulations for a business that is both professional and personal.

Cheers,"

Lynn, Bob, Gabriel & Luc - Quebec, Canada.

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"Your information was excellent and very useful The best I have ever received to be honest ! Everyone involved made our holiday a wonderful experience."

Claire - Slough, UK.

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"Irene, you are amazing !  Thank you so much for your wonderful, attentive service.  We are definitely using you again !

This is the best customer service I have ever received from anything I’ve bought before – thank you so much for everything”.

Jon & family - Kent, UK.

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"Irene, it was lovely to be given all the information you sent, no-one has 

ever done that for us before".

 

Tim & family - Ormskirk, UK.

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"Dear Irene,

We think that your website is very good - excellent photographs and descriptions.

  Your additional information was very helpful – 

as was everything about your service – I was very impressed and 

would like to thank you in providing such an excellent service."

 

Deb & Simon - London, UK.

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"Dear Irene,

 Many thanks for all your help in the arrangements which ensured a relaxing and trouble free holiday at Porters Court. We did indeed have a great time. It was one of our best holidays for a long time. Lounging by the pool, casual strolls to the beach, often at 6 in the morning, cocktails on demand any time of the day & good food !! We found an excellent beach cafe called Ju Ju's, by the local beach i.e. across the main road, through the gap opposite the small church and it is immediately to the right by the diving stall and just before the Lone Star restaurant. Freshly cooked food, very good and very cheap.

 Unfortunately one week was not enough. We will be in touch again for next year !!"

 Clive & family - Middlesex, UK.

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"We found your web site very accommodating. Everything we could have wished to know was on there. Very thorough. All the information that you provided before our holiday went above and beyond what we'd expected. Thank you !"

Heidi & Martin - Northampton, UK.

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"Irene,

We had a lovely holiday - our best visit to date and that was helped by the excellent service and back up you provided. We will be definitely using your services from now on, when we wish to visit the island.

We have recommended you to friends and relatives".

Regards,

Bob & Jane - Telford, UK.

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"The accommodation was great and the position ideal. I can only say 'Thank you' for all your help and info. It made a big difference to our ‘Bajan Retreat’ ! Thank you so much.

We have been praising your service to all our friends because your help was far beyond the call of duty and we appreciated it very much indeed".

Rosamund & Hastings - N. Ireland. 

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“Nothing further could be done – the whole experience was excellent.

Thanks so much for your help and assistance”.

Kevin – Cardiff, UK. (1st visit) 

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 "Thanks again for all your assistance, it's such a pleasure as you make things so simple.  A fantastic service and I'll be recommending the website to my friends and family - it's so much easier than other sites who say they offer the same service, but don't really match your friendly and efficient service". 

Kevin - Cardiff, UK (2nd visit)

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“We had a wonderful time in Barbados. Thank you again”.

Nora, Luc and Samantha – Quebec, Canada.

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"Dear Irene,

Deren and I thoroughly enjoyed our visit to beautiful Barbados! It was an excellent setting for our family vacation and we hope to return some day.

Your web site was extremely informative and user-friendly. What recommends you the most is that you deliver what you offer, I found you extremely helpful, detail oriented (very important in the hospitality business!), and simply a pleasure to deal with. I believe I referred more often to the helpful information packet you sent than to my travel book, you really have thought of everything!

Booking on line can be a risky endeavor but Bajan Retreats proves that there are ethical business owners out in cyber space who have a good solid product/service and provide it to the client's satisfaction.

Thank you Irene, for facilitating a holiday my son and I will remember fondly for the rest of our lives”.

Very Truly Yours,


Naomi – Boston, USA.

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“Irene, your briefing pack was very thorough and informative – I would have no hesitation in recommending your services to anyone seeking holiday accommodation in Barbados – you know your stuff !”

Best regards,

Anne – Surrey, UK.

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“I thought that your web site was very informative and provided a lot of info. and photos which were helpful.

I thought your information pack was excellent and we used your recommendations for beaches and restaurants. Had a fabulous meal in ‘The Tides’ where Gary ended up proposing to me (we had bought a ring in Bridgetown a couple of days earlier !) - so it was very exciting.

I found your organisation and details excellent, so thank you for everything”.

Sophie – Surrey, UK.

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“We couldn’t fault this holiday – it was absolutely wonderful. Our two ‘grown-up’ kids (17 and 21) enjoyed it even with Mum and Dad since they went off to do their own thing. My son did a PADI crash-course in diving, which he loved.

We will return in the future via you !!

Many thanks again”.

Hatti – Southend – on – Sea, UK.

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“Irene, I found your web site very helpful and that was one of the primary reasons why we booked through it. Your prompt response to enquiries was very reassuring”.

John – New Hampshire, USA.

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"I really like the web site. Plenty of nice pictures and information about each property. Also, no annoying 'pop-ups' or links to irrelevant sites!

Thanks for a relaxing and much needed holiday".

Christine - Worthing, UK.

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“Thank you for everything you did on our behalf.

I want you to know that it was bliss to wake up in the morning, open the patio doors and be greeted by the warm breath of heaven. And in the evening, feel honoured to watch the fire of the day relax into the embers of night – right in front of our sun-kissed noses ! The picture was simply out of this world”.

Dee – Chelmsford, UK.

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“Irene – you were fantastic ! We will be telling all our friends about you and hope to return to Barbados again. I only wish we had known you when organising our wedding in 2003 and had lots of friends travelling with us.

Thank you - we had a great time!”

Sara – Hastings, UK.

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“Very comprehensive and useful information. Very helpful to have groceries bought for our arrival, plus taxi pick up.

Thank you for your help – we’ll be happy to recommend you to our friends”.

Alison – Surrey, UK.

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“I was impressed with your web site, there was good use of photographs and clear information about the properties. I don’t think that it can be easily improved”.

Chris – Manchester, UK.

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“Your web site is very user-friendly. You couldn’t have been more helpful. Thank you for everything. We had a superb time and will definitely recommend you to friends”.

Jo – Essex, UK.

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“You gave an excellent view of the accommodation &  information about the island  - and all the extras were perfect”.

Ron – Stafford, UK.

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“We had a great time and would certainly go back again. Your service was also excellent, especially your personal touch – we will certainly use you again, and recommend you to friends and family. Thank you very much for providing us with a terrific holiday”.

Yours sincerely,

Philip – Crawley, UK.

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“I think that the service and information you gave was first class – thanks for everything”.

Brian – Tamworth, UK.

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“Irene, we had a very enjoyable holiday in Barbados. We left wishing we had more time there - a good sign. Thank you for your assistance. We appreciated the suggestions and tips you gave us – and we used them”.

Anne – Missouri, USA.

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"Dear Irene

Have just finished the questionnaire you sent through.  But I wanted to write as well to say that we really have been amazed at the service you have provided throughout the whole process.  You are an advert for internet holiday booking!  Our holiday was superb, the accommodation was fantastic and because it was so quiet, we felt like the pool was our own private facility! 

Our holiday was made extra special by the fact that we found out that we are expecting our first child!  So Barbados will always have a special place in our hearts.  We are very confident that we will return and we won't hesitate to contact you in that instance.

Thanks again for everything".

Clare and Simon - Nottingham, UK.

 

BAJAN RETREATS

Contact: Irene or Peter

E-mail:

barbados@relaxingretreats.co.uk

IMPORTANT:- If you do not see an e-mail response from me within 24 hours please check your 'spam' or 'junk' mail in case my reply has been misdirected.

Web sites: www.relaxingretreats.co.uk

and

www.bajanretreats.co.uk


 






















































































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